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Delivery & returns

What to expect after you order: where we deliver, what happens when it arrives, and how made-to-order pieces and returns work.

  • We deliver to

    Sharjah and Dubai

  • Delivery date

    An estimate, confirmed by our team after your order

  • Returns

    The terms for each product are shown when you buy it

From your order to your room.

  1. You place your order

    Pay online by card, or send us a message first if you want to talk it through.

  2. We confirm it

    Your order is confirmed by our team. If an item is unavailable or we cannot deliver to your address, we refund what you paid for it.

  3. We prepare and deliver

    Delivery dates are estimates and depend on stock or production time. We will contact you to confirm the delivery.

  4. You check it on arrival

    Check your items when they arrive and tell us about any damage or missing items as soon as possible.

Made-to-order pieces

Bespoke pieces are made to your size, finish and design. The details are confirmed with you before production starts, and changes after it has begun may not be possible. A deposit may be requested before we start, and we will tell you before you commit.

Ask about customization

Quality guarantee and returns

We stand behind the quality of our furniture. The warranty and return terms that apply to each product are shown when you buy it. Nothing here limits your rights as a consumer under UAE law.

Read the terms and conditions

A question about your order?

Write to us or call, and we will reply.